Civil Protection Control Rooms Project
Client:
Ministry of Civil Protection (End User)
Solution:
Audiovisual
Industry:
Government & Public Sector
Country:
Greece
Project Summary
Telmaco was contracted to deliver advanced audiovisual systems for the National Command and Control Center of Civil Protection in Athens, Greece, including auxiliary control centers for Covid-19 response. The project required rapid deployment of modular, future-ready AV infrastructure to support crisis management, interdepartmental coordination, and integration with 13 regional centers. The solution included large-scale video walls, wireless presentation, conferencing, and centralized control, ensuring operational continuity and scalability for national emergency response[1].
5x6 (55”)
Main Video Wall
13 regional centers
integration with
Overview
The General Secretariat of Civil Protection coordinates Greece’s response to natural, technological, and other emergencies. The project aimed to modernize the main National Command and Control Center and establish auxiliary Covid-19 tracing centers, providing robust AV and conferencing infrastructure for real-time decision-making, information sharing, and crisis management. The system needed to support multiple departments, enable interconnection with regional centers, and allow for future expansion[1]. The Civil Protection Control Rooms now feature a scalable, resilient AV environment supporting national crisis management and Covid-19 response. The solution enables real-time collaboration, secure information sharing, and operational continuity, with infrastructure designed for future expansion and integration with regional centers[1].
The Challenge
The main challenges addressed by the project included:
Replacing obsolete AV infrastructure in the main control room to support modern crisis management.
Designing a modular, IP-based video wall system for seamless integration across multiple control rooms.
Ensuring rapid deployment and operational readiness during the Covid-19 pandemic.
Providing redundancy and ease of maintenance for mission-critical systems.
Key Issues Solved:
Integration of Barco’s network-centric multi-screen video wall controllers and CMS software.
Dual redundant network design for all video wall IP interconnections.
Space optimization for multiple control rooms within a single building.
Wireless and hardware-based conferencing for flexible communication[1].
The Solution
Telmaco delivered a comprehensive AV solution featuring:
LCD video walls
Barco Unisee LCD video walls (main: 5x6 55” setup; others: 3x2 55”).
software and network-based video wall controllers
Barco CMS software and network-based video wall controllers. Barco Clickshare wireless presentation systems in all rooms.
Wireless Collaboration Systems
Barco Clickshare wireless presentation systems in all rooms
Web Conferencing Infrastructure
Cisco Codec for hardware-based videoconferencing; web conferencing infrastructure
Audio Management
Extron Control Touch Panels and Biamp Tessira Audio DSPs for unified control and audio management.
Tailored Services
Design and installation of modular, IP-based video wall systems.
Integration of wireless and hardware-based conferencing solutions.
Dual redundant network architecture for AV systems.
Centralized control via Extron touch panels.
Audio DSP configuration for clear communication.
Rapid deployment and future-ready infrastructure planning[1].
